Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From110US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd. Kukulcan Km 19.5 Zona Hotelera, Cancun, Mexico, 77500
View all

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 8.9 mi
Airports
Cancun (CUN) 8.1 mi
Isla Mujeres (ISJ) 23.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Florist/Flower store

Sports & Fitness

  • Exercise gym
  • Kayaking

Services

  • 24-hour room service
  • Car rental
  • Laundry
  • Medical facilities service
  • Stores/Commercial services

Dining

  • Restaurant
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Night club
  • Garden area
  • Spa & wellness center
  • Jacuzzi

Room features

  • Air conditioning
Show more

Location

Blvd. Kukulcan Km 19.5 Zona Hotelera, Cancun, Mexico, 77500
Map view
street view
Blvd. Kukulcan Km 19.5 Zona Hotelera, Cancun, Mexico, 77500
Nearby
Beach
Royal Beach Club
3000 ft
Beach
3600 ft
Restaurants
Sea & Stones
2100 ft
Blvd. Kukulcan KM 20 The Westin Resort & Spa
Nook Restaurant
1200 ft
Blvd Kukulkan Km 9

Reviews and Ratings <br />

Feedback from previous guests about their experience.
52%
loved the resort and would return for another relaxing stay
Stunning views
Excellent service
Outdated rooms
Poor dining quality
5.2/10
Guest rating
Rooms
5.0
Location
5.2
Service
8.2
Dining
5.0
Guest reviews
5.2/10
based on 5 reviews
7.0
7.0/10 based on 144 reviews
Adam
United States of America, March  2025
5.2/10

I had a mixed experience at this resort spa. On one hand, the views from my room were absolutely stunning and the air conditioning worked great. However, the state of the rooms left much to be desired with peeling paint and some serious cleanliness issues. The service was, thankfully, really nice, but the dining options were quite disappointing. The location adds an interesting vibe though, and there are definitely aspects that could improve.

Rooms
5.0
My room had fantastic views and the air conditioning was impressive, but it was marred by dirt, peeling paint, and old, worn furniture.
Service
8.0
The staff was generally really nice and accommodating, which made my stay a bit better.
Location
6.0
The location had its charms, but it's in an area filled with some lively nightlife that could be disruptive.
Dining
5.0
Dining was a letdown; there wasn't much food to choose from and the quality was lacking, especially with ants spotted on the dessert bar.
Facilities
5.0
Facilities were okay, but not outstanding, and I didn't get to fully enjoy them during my stay.
Anna
United States of America, March  2025
5.0/10

My stay at this resort spa had its ups and downs. The rooms were quite outdated and didn’t feel very clean, which was disappointing. On the bright side, the service was really attentive, and the spa amenities were enjoyable. Although the price was reasonable, the overall experience fell short of what I expected in a resort.

Rooms
5.0
The rooms were quite dirty and seemed very outdated with furniture that looked like it was 40 years old. There was peeling paint and a musty smell that lingered, which made my stay less comfortable.
Service
8.0
The service was really nice; the staff was attentive, always willing to help, making me feel welcome during my stay.
Location
5.0
The location was not ideal, as it was situated in a very noisy area with a lot of drunken individuals roaming the foyer and singing karaoke late into the night.
Dining
5.0
Dining was disappointing as there wasn't much food available, and what was there wasn't that great. I even noticed ants on the dessert bar, which was unappetizing.
Facilities
7.0
The spa facilities were enjoyable and well-maintained; I appreciated the peaceful atmosphere they provided.
Stephanie
United States of America, December  2024
5.0/10

I had a bit of a mixed experience at this resort. While the views from my room were absolutely stunning and the air conditioning worked wonders in the heat, I found the overall condition of the room pretty disappointing with peeling paint and outdated furniture. The staff was really nice and attentive, which made up for some of the lack in aesthetics, but the location felt a bit off, surrounded by a lot of rowdy activity. Dining options left much to be desired with some questionable food quality. Overall, it was decent for the price, but I believe there’s some room for improvement.

Rooms
5.0
The room I stayed in had stunning views and great air conditioning, but it was quite outdated with peeling paint and worn-out furniture.
Service
8.0
The staff was really friendly and attentive, consistently checking in on us during our stay.
Location
5.0
The location felt a bit sketchy with a lot of noisy activity around, which could be off-putting.
Dining
5.0
Dining options were lacking, with food quality that didn’t quite meet expectations and some hygiene issues.
Facilities
Emil
United States of America, October  2024
5.8/10

My stay at the hotel was a bit of a mixed bag. While the views from the room were stunning, I couldn't overlook the state of the accommodations which felt dusty and outdated. The service was great and the amenities were decent, but the dining options left much to be desired. The luxury vibe is there, but it definitely needs some updates to live up to it.

Rooms
5.0
The rooms had great views, but the overall condition was disappointing with peeling paint and a strong smell of smoke. It felt a bit stale and dusty.
Service
9.0
The service was excellent, and the staff were wonderful, always ready to assist with anything I needed.
Location
6.0
The location was awesome, right by the sea, but the surrounding area had a lot of noise with drunk crowds, especially at night.
Dining
5.0
The dining experience was disappointing as there wasn't much food, and what was available wasn't very good. I even spotted ants on the dessert bar.
Facilities
7.0
The amenities were decent but didn't quite meet the luxury expectations. The pool area was nice, though.
Stunning views
Outdated rooms
Elizabeth
United States of America, October  2024
5.4/10

My stay had some ups and downs. The hotel was in a bit of a rough area, with some noise and partying happening at night. Unfortunately, the rooms were far from ideal, with peeling paint and a stale feeling, but they did offer decent value for the money. On the brighter side, the amenities were nice and I enjoyed the spa services, although some aspects definitely need improvement.

Rooms
5.0
The rooms unfortunately felt outdated, with noticeable issues like peeling paint and an odor that lingered. It really took away from what could have been a more pleasant experience.
Service
8.0
I found the service to be quite good; the staff were really nice and helpful throughout my stay.
Location
5.0
The location left something to be desired, as it was situated in a somewhat rough neighborhood, which led to quite a bit of noise from partying guests.
Dining
5.0
Dining options were pretty much lacking throughout my stay; the food quality wasn’t great and there were even ants with the desserts.
Facilities
7.0
The amenities, especially the spa services, were enjoyable and a highlight of my stay.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room